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Client FAQs

What type of vision plans do you offer?
Please click here to learn more about Davis Vision products and services.

How can I find a Davis Vision provider?
Click here to find a provider near you, or log in to your Benefit Manager or Member account. 

How can I sign up to use Benefit Manager?
Your Benefit Manager account is a great way to locate providers, access forms (including benefit booklets and out-of-network claim forms), check enrollment and eligibility for members, as well as access educational vision information. If you need assistance in setting up or signing into your account, please call 1-888-343-3460. 

Go paperless!  How can I sign up to receive my invoice electronically (e-Bill)?
Pay all your bills anytime, anywhere - without stamps or envelopes with our e-Bill service. Click  here for details on enrolling and logging in.

Can members receive care from the provider of their choice?
Yes! Most Davis Vision plans offer both in-network and out-of-network benefits, allowing members the freedom to visit any provider. 

Do members need a claim form for services?
When visiting an in-network provider, there is no need for a claim form. A member simply provides his or her ID number when making an appointment, and the provider will then verify eligibility and benefits. If your group’s vision benefit includes an out-of network option, a claim form for reimbursement is available on the Member Portal. Members seeking out-of-network benefits are responsible for full payment for services rendered at time of service. 

What is your position on Telehealth Services?
Davis Vision/Superior Vision support telehealth services to improve access and quality of care while reducing costs.  Click here to read the position statement
For more information about Davis Vision (more…)