Davis Vision’s mission is to be the leading integrated vision care solution by offering
differentiated products and services that exceed your expectations. We
do whatever it takes to ensure 100% client and member satisfaction by
providing best-in-class value, outstanding service and exceptional
In today's highly competitive business
climate, our reputation depends largely upon our integrity.
1964, Davis Vision has built a solid reputation that our Clients, Members and
Providers can depend upon. In preserving this long-standing tradition,
integrity stands as the foundation for all our business endeavors.
a strong reputation is difficult, but losing it is easy. That is particularly
true today as the health care industry, including health insurers, is under
increasing scrutiny. Questionable or unlawful acts quickly erode public
confidence, causing our customers to lose trust in us.
Vision is determined to build upon and improve relationships with Members,
Providers, Clients and other constituencies, using a deeply ingrained system of
Davis Vision, we embrace our Corporate Values. We recognize that it is not enough
to merely comply with laws and regulations, but it’s imperative to abide by the
highest ethical standards in serving our constituents and community. Therefore,
it is important that we do not lose sight of one basic principle of integrity
-- "We care not only for the end result, but how it is obtained."
This means conducting ourselves with integrity in everything we do.
responsibilities and expectations found in the Code of Business Conduct are not
new. Davis Vision's Code of Business Conduct forms the backbone of our ethical
culture. In fact, over the years it has become the cornerstone of Davis
Vision's commitment to integrity and one of Davis Vision's core values.
these Web pages, you will find Davis Vision's Code of Business Conduct that
embodies our commitment to integrity and ethical business conduct. We invite
you to review these standards and to hold us to them. This will allow us to
preserve and strengthen our long tradition as an ethical organization.
basic principles of integrity serve as a path to what is proper in most work
situations, regardless of the job at hand. Davis Vision's associates use them
as a primary road map to be successful at Davis Vision and in life.
- Personal and professional integrity is and has been our most
- We care not only for the end result but also how it's obtained;
- We are honest and forthright. We observe all laws and
- But lawful behavior is not quite enough; ethical behavior is our
- We trust our instincts to tell us that something is not quite
right, and we ask questions whenever in doubt as to the proper course of
- Member, Provider and Client relations are the cornerstones of
- They must be built upon credibility and mutual respect;
- We demand ethical conduct in all of our activities; and,
- We always do the right thing.
CODE OF BUSINESS CONDUCT
Each job at Davis Vision carries with it special considerations.
Our Code of Business Conduct points us down the right path when we encounter
specific work situations. The Code is made up of specific policies we each must
follow, as our jobs dictate.
Vision's Code of Business Conduct reflects the company's commitment to the
highest standards of ethical business conduct. This Code, which is part of the
broader Integrity Process, helps each of us do our jobs better by providing
guidance in making day-to-day decisions.
as a map does not identify every street and alley, it is important to recognize
that our Code of Business Conduct, even though detailed, cannot address every
conceivable situation where we may need ethical guidance. However, the
Integrity Process–the Davis Vision ethical framework–values teamwork, pride and
excellence in attaining goals. In short, we care not only for the end result
but also how it was attained.
Davis Vision Code of Business Conduct is designed to provide a clear guidance
of the business conduct. Our Code reflects the company's commitment to the
highest standards of ethical business conduct.
The Code is intended
to reinforce the principle that each and every one of us has a responsibility
to help ensure that, as a company, Davis Vision operates legally and ethically
in its business conduct.
CONTACT OUR INTEGRITY OFFICE
If you have a concern or general inquiry regarding the Integrity
Process or its Code of Business Conduct, please contact our company's Integrity
Office, toll-free, at 1-800-985-1056.
P.O. Box 150
Enola, PA 17025
Accreditations and Awards
- National Committee for Quality Assurance Certification for Credentialing:
Davis Vision’s is one of a select few vision care programs in the country with NCQA’s Certification in Credentialing, maintained since 2004.
- International Organization for Standardization:
Davis Vision’s labs are the only ones in managed vision care to be certified to ISO 9001:2008 standards.
- URAC Health Website Accreditation:
Davis Vision’s Member Portal site since July 1, 2007.