In today's highly
competitive business climate, our reputation depends largely upon our
Since 1964, Davis Vision has built a solid reputation that
our Clients, Members and Providers can depend upon. In preserving this
long-standing tradition, integrity stands as the foundation for all our
Building a strong reputation is difficult, but
losing it is easy. That is particularly true today as the health care industry,
including health insurers, is under increasing scrutiny. Questionable or
unlawful acts quickly erode public confidence, causing our customers to lose
trust in us.
Davis Vision is determined to build upon and improve
relationships with Members, Providers, Clients and other constituencies, using
a deeply ingrained system of core values.
At Davis Vision, we embrace
our Corporate Values. We recognize that it is not enough to merely comply with
laws and regulations, but it’s imperative to abide by the highest ethical
standards in serving our constituents and community. Therefore, it is important
that we do not lose sight of one basic principle of integrity -- "We care
not only for the end result, but how it is obtained." This means conducting
ourselves with integrity in everything we do.
The responsibilities and
expectations found in the Code of Business Conduct are not new. Davis Vision's
Code of Business Conduct forms the backbone of our ethical culture. In fact,
over the years it has become the cornerstone of Davis Vision's commitment to
integrity and one of Davis Vision's core values.
In these Web pages,
you will find Davis Vision's Code of Business Conduct that embodies our
commitment to integrity and ethical business conduct. We invite you to review
these standards and to hold us to them. This will allow us to preserve and
strengthen our long tradition as an ethical organization.
principles of integrity serve as a path to what is proper in most work
situations, regardless of the job at hand. Davis Vision's associates use them
as a primary road map to be successful at Davis Vision and in life.
- Personal and professional integrity is and has been our most important
- We care not only for the end result but also how it's
- We are honest and forthright. We observe all laws and
- But lawful behavior is not quite enough; ethical
behavior is our standard;
- We trust our instincts to tell us that
something is not quite right, and we ask questions whenever in doubt as to the
proper course of action.
- Member, Provider and Client relations are
the cornerstones of our business.
- They must be built upon
credibility and mutual respect;
- We demand ethical conduct in all of
our activities; and,
- We always do the right thing.
Code of Business Conduct
Each job at Davis Vision carries
with it special considerations. Our Code of Business Conduct points us down the
right path when we encounter specific work situations. The Code is made up of
specific policies we each must follow, as our jobs dictate.
Vision's Code of Business Conduct reflects the company's commitment to the
highest standards of ethical business conduct. This Code, which is part of the
broader Integrity Process, helps each of us do our jobs better by providing
guidance in making day-to-day decisions.
Just as a map does not
identify every street and alley, it is important to recognize that our Code of
Business Conduct, even though detailed, cannot address every conceivable
situation where we may need ethical guidance. However, the Integrity
Process–the Davis Vision ethical framework–values teamwork, pride and
excellence in attaining goals. In short, we care not only for the end result
but also how it was attained.
The Davis Vision Code of Business Conduct
is designed to provide a clear guidance of the business conduct. Our Code
reflects the company's commitment to the highest standards of ethical business
The Code is intended to reinforce the principle that each and
every one of us has a responsibility to help ensure that, as a company, Davis
Vision operates legally and ethically in its business conduct.
Contact Our Integrity Office
If you have a concern or general inquiry regarding the
Integrity Process or its Code of Business Conduct, please contact our company's
Integrity Office, toll-free, at 1-800-985-1056.
Send written inquiries
P.O. Box 150